Terms of Use

Last Updated:
August 15, 2019
Customers Obligations

The customer shall provide the Supplier with:

all necessary co-operation in relation to this agreement; and

all necessary access to such information as may be required by the Supplier;

Including but not limited to Customer Data, supplier data, inventory, transactions, expenses, etc, security access information and configuration details of services;

comply with all applicable laws and regulations with respect to its activities under this agreement (and for the avoidance of doubt the Customer shall be responsible for making itself aware of such laws and regulations);

carry out all other responsibilities of the Customer as set out in this agreement in a timely and efficient manner. In the event of any delays in the Customer's provision of such assistance as agreed by the parties, the Supplier may adjust any agreed timetable as reasonably necessary;

ensure that all Authorised Users use the Applications in accordance with the terms and conditions of this agreement and, for the avoidance of doubt, the Customer shall be responsible for any Authorised User's breach of this agreement;

obtain and shall maintain all necessary licences, consents, and permissions necessary for the Supplier, its contractors and agents to perform their obligations under this agreement, including without limitation the provision to the Customer of any of the Applications;

ensure that its network and systems comply with the information provided in the relevant specifications provided by the Supplier from time to time;

be solely responsible for procuring and maintaining its network connections and telecommunications links from its systems to the Supplier's data centres, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to the Customer's network connections or telecommunications links or caused by the internet;

use all reasonable endeavours to ensure that its Business Details are accurate and not misleading in any way and, in the event that the Supplier in its sole discretion deems such Business Details to be incorrect or misleading, the Supplier shall have the right to amend the Customer’s Business Details as it sees fit;

use all reasonable endeavours to prevent any unauthorised access to, or use of, the Applications and, in the event of any such unauthorised access or use, the Customer shall immediately notify the Supplier in writing.